I wanted to make you and your staff aware of an extraordinary experience I had recently pertaining to a program that I took at the Union Station Club.
For many years, I have wanted to learn to scuba dive. I was excited to find that an orientation and course was to be held at the Union Station club. After completing the orientation, I decided to sign up for the program which was offered by your instructor, Captain Darrick Lorenzen.
The course was incredible, and met my every expectation as well as the objectives that Captain Lorenzen set forth in the orientation meeting.
After completing the course I took and passed the Naui Scuba Diver certification exam. If the story stopped here, I would consider the experience one of the more incredible learning experiences I have ever had.
But it doesn't end there.
Shortly after I passed my exam, I was diving in deep water in Florida. During one of my dives I had an equipment failure which left me without air in over 90 feet of water...too deep to surface. By all accounts I was in DEEP trouble.
The point of this email is to tell you that equipment failures happen to everyone. But the incredible training I received from Multiplex with Captain Lorenzen does not happened to everyone. The hours of classroom training, more hours of homework and drills and hours in your pool provided me with the skills that I needed.
Instead of panic I experienced calmness as my extraordinary training kicked in and I was able to resolve the problem alone without incident. Suffice it to say that without the excellent training that I received through your club, I might not have been as fortunate.
Later, when I recounted the experience at a dive shop in Clearwater to some divers who lived in Florida they were not as amazed as I was at my experience. Not because it wasn't incredible, they acknowledged that it was. But it turns out that they knew of Captain Lorenzen and confided in me that I had been fortunate to have studied from one of the very best and most experienced in the sport! Imagine my surprise to find that your dive instructor's reputation preceded me to Florida.
So as a testimonial, I wanted to share this experience to thank you first, for the chance to take the Naui Scuba Diver program at your club, and for ensuring that the course was offered by such an incredible instructor.
I will never forget that dive in Florida, nor my very good fortune I have had from my membership at Multiplex. I have since introduced my girlfriend to scuba, and she and her 13 year old son will be taking lessons from Captain Lorenzen in the near future. They are eager to learn to dive, and I would not trust them with any other instructor.
I look forward to many years of safe and enjoyable scuba diving as well as many years as a loyal Multiclub member.